Using Innovative Measures for Enhancing Quality in the ODL System in India
Main Article Content
Abstract
Quality aims at meeting customer satisfaction through its various attributes in a product, process or system. Quality has to meet the requirements of a competitive environment, offer good price for cost and meet customer satisfaction. In the Open and Distance Learning (ODL) system, quality means the special attributes of ODL, such as being learner-centric and product centric, the value for cost, and the ability to fulfill the expectations of the shareholders. The ODL system in India is almost thirty-five years old and has met the educational needs of millions of students in India and abroad. The system needs to further improve the quality of its products and services. There is growing demand for adopting innovative measures for improving the quality of ODL system in India. This paper examines the quality aspect of the ODL system from different perspectives with the objectives of identifying the gap areas and parameters of quality. Based on the findings, this paper proposes an implementation framework for improving quality in the ODL system in India. This proposed framework is expected to facilitate the policymakers in assuring quality in the system.
Article Details
The work published in AjDE is licensed under a Creative Commons Attribution ShareAlike 4.0 International Licence (CC-BY).
References
Bowen, G. A.(2009). Document Analysis as a Qualitative Research Method, Qualitative Research Journal, 9 (2), pp. 27 40.
Chaney, B. H. (2007). History, Theory and Quality Indicators of Distance Education: A Literature Review. Texas: Texas A&M University. https://www.eurashe.eu/library/modernisingphe/mobility/virtual/WG4%20R%20distanceed.pdf
Chen, L., Ali Babar, M., & Nuseibeh, B. (2012). Characterizing Architecturally Significant Requirements. I E E E
Software, 30(2), 38 - 45.
Controller of Publications. (2017). University Grants Commission (Open and Distance Learning) Regulations, 2017. The Gazette of India (Extraordinary). Delhi: Controller of Publications, India. Retrieved from http://www.ugc.ac.in/oldpdf/regulations/distance%20education%20regulations.pdf
Creating minds. (2015). All creative tools. Retrieved from http://creatingminds.org/tools/tools_all.htm
Das. M. (2017). Trends in Innovation in the Open and Distance Learning System: An Assessment of Navdharana from 2006 to 2015. Indian Journal of Open Learning, 26(1), 53 58.
Darojat, O., Nilson, M., & Kaufman, D. (2015). Quality Assurance in Asian Open and Distance Learning: Policies and Implementation. Journal of Learning for Development. 2(2), 19 pages. http://jl4d.com/index.php/ejl4d/article/view/105
DEAC. (2017). Accreditation Handbook. Retrieved from http://www.deac.org/UploadedDocuments/2017 Handbook/2017 Accreditation
Handbook Part Three.pdf
Esaki, K. (2013). System Quality Requirement and Evaluation: Importance of application of the ISO/IEC25000 series, Global Perspectives on Engineering Management, 2 (2), pp. 52 59
Federal Communications Commission. (1999) .FCC on Telecommunications Accessibility for the Disabled.Retrieved from http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/1999/fcc99181.txt
Ghosh, C.K. &Das, M. (2014). Selected Innovations for Open and Distance Learning System COMOSA Journal, NIOS:Delhi pp 1 29.
Jung, I. (2005). Innovative and Good Practices of Open and Distance Learning in Asia and the Pacific, APEID, UNESCO Bangkok Occasional Paper Series, Paper No. 3.
Jung, I., Wong, T. M., Li, C., Baigaltugs, L.,&Belawati, T. (2011). Quality assurance in Asian distance education: Diverse approaches and common culture. International Review of Research in ODL, 12(6), Retrieved from http://files.eric.ed.gov/fulltext/EJ963932.pdf
Kandiko, C. B,. &Mawer, M. (2013). Student Expectations and Perceptions of Higher Education. London: King’s Learning Institute. Retrieved from https://www.kcl.ac.uk/study/learningteaching/kli/People/Research/student--expectations--perceptions--HE.aspx.
Kelafas, P. Retalis,S., Stamatis, D. & Theodoros, K.(2003) Quality assurance procedures and e--ODL. Paper presented at the International Conference of Networking and e--learning, 8--9 May (2003), Valencia, Spain. Retrieved from: http://pps.teithe.gr/QAeODL.pdf
Koul, B. N. (2006). Towards a culture of quality in open distance learning: Present possibilities, in Koul, B.N. and Kanwar, A. (eds), Towards a Culture of Quality, Vancouver: COL.
Mishra, S. (2006). Quality Assurance in Higher Education: An Introduction. NAAC: India. p. 27--28. Retrieved from http://www.naac.gov.in/docs/Quality%20Assurance%20in%20Higher%20Education%20An%20Introduction.pdf.
Moore, M. G., & Kearsley, G. (1996). Distance education: A systems view of online learning. Boston, MA: Wadsworth Publishing.
ODLQC. (2006). Open & Distance Learning Quality
Standards. Retrieved from https://www.odlqc.org.uk/odlqc--standards.
Paton, R.A., &McCalman, J. (2000). Change Management: A Guide to Effective Implementation. (Second Edition). London: Sage,
Rama, K., Hope, A & Coomaraswamy, U.(2009) (Eds.) Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes. Vancover:COL. http://oasis.col.org/bitstream/handle/11599/105/pub_HE_QA_Toolkit_web.pdf?sequence=1&isAllowed=y
SOMS. (2005). Unit 8, Other Concepts, Tools and Techniques, Total Quality Management (MS--96), IGNOU:School of Management Studies, pp. 256--261.
Srivastav, M. (2016). Report of the current status of ODL institutions in India. CEMCA: Vancouver.
Tribus, M. (1996). Quality in Education According to the Teachings of Deming and Feuerstein. School Psychology International. 14-19. Retrieved from www.growthmindseteaz.org/files/Feuerstein and deming.pdf
Western Association of Schools and Colleges. (2013). The Guide to Evaluating Distance Education and Correspondence Education, USA: California. Retrieved from http://accjc.org/wp-content/uploads/Guide-to-Evaluating-DE-and-CE.pdf